Frequently asked questions

Yes — all our quotations are free and come with no obligation. Call 01823 729604, WhatsApp photos to 07379 046388, or use the quote form. For anything beyond a quick steer we'll arrange a roof inspection and put everything in writing.

We're based near Bridgwater and cover Somerset, Bristol, Bath and Devon. One local team that travels — we don't claim branch offices we don't have. Not sure if we reach you? Send your postcode on WhatsApp and we'll confirm.

Yes — leak investigation and repair is a big part of what we do. Water often gets in well away from where it shows inside, so we trace the real source before repairing. Send photos on WhatsApp for a quick view.

Yes — complete new tiled and natural or fibre-cement slate roofs, with breathable membrane, treated battens, proper detailing and a 20-year workmanship guarantee.

EPDM rubber, torch-on felt and GRP fibreglass. No single system is best for every roof — we inspect first and recommend the right one for your structure, detailing and budget. New flat roofs carry a 10-year workmanship guarantee.

We aim to respond to urgent enquiries as quickly as availability, location and weather conditions allow. We can't promise a fixed arrival time, but we'll always be honest about when we can realistically attend. Call or WhatsApp photos to 07379 046388.

20 years on new tiled and slate roofs, 10 years on new flat roofs and new rooflines, and 12 months on repairs — all workmanship guarantees. The exact cover is confirmed in your written quotation. Manufacturer material warranties are separate.

Yes, and it's the fastest way to get a useful answer. WhatsApp photos of the problem and your postcode to 07379 046388 and we'll advise on the next practical step.

No — plenty of roofs can be repaired sensibly. We inspect and explain honestly whether a targeted repair or a larger replacement is the better value. We'd rather keep your trust than oversell a job.

For full roofs and many roofline jobs, usually yes — it's the safe way to work and gives a better finish. Where scaffolding is needed it's included in your written quotation, so there are no surprises.

A typical house re-roof often takes several days to a week or two depending on size, complexity, access and weather. We give you a realistic timescale with your quotation.

Yes — stripping the old covering and full waste removal are included where they're part of the quoted job. We leave the site clean and tidy.

Roofing is weather-dependent and safety comes first. We plan and protect open roofs, but some spells make work impractical. We'll always prioritise keeping your home watertight over rushing the job.

Yes — complete roofline renewal in low-maintenance uPVC, with proper ventilation and a 10-year workmanship guarantee. It can be done on its own or alongside a new roof.