We may collect personal information that you voluntarily provide to us when you:

• Request a quote or service (e.g., name, phone number, email address, and physical address);
• Fill out a contact form on our website (e.g., name, email address, phone number, and any other information you choose to include);
• Communicate with us via email, phone, or other methods.

When you access or use our Site, we may automatically collect certain information about you, including:

• Device Information: IP address, browser type, operating system, device type, and other technical details.
• Usage Information: Pages viewed, links clicked, time spent on our Site, and similar usage data.
• Cookies and Similar Technologies: We use cookies, pixel tags, and other tracking technologies to collect information about your interactions with our Site. You can control cookies through your browser settings.

We use the information we collect in the following ways:

1. To Provide and Improve Our Services: We use your personal information to respond to inquiries, process quotes and service requests, schedule roofing services, and enhance our offerings.
2. Communication: We may use your contact information to send administrative or account-related information (e.g., appointment reminders, service updates), as well as to respond to your questions.
3. Marketing: With your consent (where required by applicable law), we may use your email address to send you newsletters, special offers, or promotional materials about our services. You can opt out of receiving these communications at any time.
4. Analytics: We use automatically collected information to analyze how users engage with our Site and to improve its content, layout, and functionality.
5. Compliance and Protection: We may use information to enforce our legal rights and comply with applicable laws or regulations, or to detect, investigate, and prevent fraudulent activities.

Depending on where you reside, we generally rely on one of the following legal grounds to process your personal information:

• Consent: We may rely on your consent in situations where you have explicitly provided it (e.g., newsletter sign-ups).
• Performance of a Contract: We process your personal information to fulfill our contractual obligations to you or to take steps at your request prior to entering into a contract (e.g., providing roofing services or quotes).
• Legal Obligations: We may process your personal information to comply with legal obligations.
• Legitimate Interests: We process certain data as necessary for our legitimate business interests, provided those interests are not overridden by your rights or interests.

We may share your personal information under the following circumstances:

1. Service Providers: We may share your information with trusted third parties who perform services on our behalf (e.g., payment processors, scheduling or dispatch services, marketing platforms). These service providers are contractually bound to protect your information.
2. Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the transaction.
3. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4. Protection of Rights: We may disclose information when necessary to protect and defend our rights or property or to prevent fraud or illegal activities.

We do not sell or rent your personal information to third parties for their direct marketing purposes.

We will retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or internal policy requirements. When your personal information is no longer required, we will take steps to destroy or de-identify it.

You may have the right to access and update your personal information. If you would like to request access, correction, or deletion of any personal information we hold about you, please contact us using the contact details below. We will consider and act upon any such request in accordance with applicable laws.

You may opt out of receiving marketing emails or newsletters by following the unsubscribe instructions included in these emails or by contacting us directly. Please note that you may still receive administrative or account-related messages that are necessary to provide our services.

Most web browsers accept cookies by default. You can typically remove or reject cookies by adjusting your browser settings. Note that removing or rejecting cookies could affect the availability and functionality of our Site.

We take reasonable measures to protect the personal information we collect. However, no electronic data transmission or storage of information can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot ensure or warrant its absolute security.

If you are accessing our Site from outside the country in which we operate, please be aware that your information may be transferred to, stored in, and processed in a jurisdiction where our servers or third-party service providers are located. We take steps to ensure that adequate safeguards are in place for any such transfer.

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we may have collected personal information from a child under 16, please contact us immediately so that we can take appropriate measures.

Our Site may contain links to external websites that are not operated by us. This Privacy Policy does not apply to those third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we do, we will revise the “Last Updated” date at the top of this Privacy Policy. We encourage you to review the Privacy Policy periodically to stay informed about our data protection practices.